Terms of Service
The master contract for your use of ListedRight. Binding arbitration and a class-action waiver in §17 — read carefully.
01Eligibility
You may use the Service only if you (a) are at least 18 years old, (b) have the legal capacity to enter a binding contract, (c) are not barred from using the Service under US law or the laws of any other applicable jurisdiction, and (d) will use the Service in compliance with all applicable laws and these Terms.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to both you and that organisation.
02Accounts
You must create an account to use most features of the Service. You agree to provide accurate and complete information and to keep it up to date. You are responsible for all activity on your account and for keeping your password confidential. Notify us immediately via the form at the bottom of this page — get in contact — if you suspect unauthorised access.
You may not transfer your account to anyone else without our written consent. We may suspend or terminate accounts that we reasonably believe were obtained or are used in violation of these Terms.
03The Service
ListedRight provides AI-powered enhancement of real-estate listing photography, including (without limitation) image quality enhancement, virtual staging, and related tools. The Service relies on third-party AI providers and on your input. We do not guarantee any particular output, and AI output may contain errors, artifacts, or inaccuracies. You are solely responsible for reviewing all AI-generated output before publishing, distributing, or using it.
We may add, change, or remove features at any time, with or without notice. We will make reasonable efforts to notify you of material changes that adversely affect a paid plan.
04Your content; license to us; ownership of output
Your content. You retain all ownership of the photos, captions, instructions, and other materials you submit to the Service ("Customer Content").
License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify, and process your Customer Content solely for the purpose of providing, securing, and improving the Service for you. We do not use your Customer Content to train AI models, and we contractually require our subprocessors not to do so either.
Ownership of output. As between you and ListedRight, you own the enhanced photos and other output generated from your Customer Content (the "Output"), subject to your continued compliance with these Terms and to the rights of any third party in the underlying inputs. We assign to you any rights we may have in the Output to the extent assignable; to the extent not assignable, we grant you a perpetual, worldwide, royalty-free, sublicensable license to use the Output for any lawful purpose.
Your warranties. You represent and warrant that (i) you own or have all necessary rights, licenses, and consents to your Customer Content, (ii) your Customer Content and your use of the Output do not and will not infringe or violate any third-party right (including any property right, privacy right, or right of publicity) or any law, and (iii) any people depicted in your Customer Content have given you all consents required for you to upload, process, and use the resulting Output.
05Subscriptions, billing, and renewal
Plans. Pricing and plan details are posted at listedright.ai/pricing and may change from time to time. The price you see when you sign up applies for your current billing period; price changes take effect on the next renewal after we give you reasonable notice (at least 30 days for monthly plans, 60 days for annual plans).
Auto-renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current price until you cancel. You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period; you will continue to have access until then.
Payment. You authorise us (through Stripe, our payment processor) to charge the payment method on file for all fees, taxes, and applicable charges. If a payment fails, we may retry the charge and may suspend or terminate paid features until payment is resolved.
Taxes. Stated prices do not include taxes unless we say otherwise. You are responsible for all applicable sales, use, value-added, and similar taxes.
Free trials and promotions. If we offer a free trial, the trial converts to a paid subscription at the end of the trial period unless you cancel before the trial ends. Trials may be limited to one per customer and may be modified or withdrawn at our discretion.
06Refund policy
7-day money-back guarantee. If you are not satisfied with the Service, you may request a full refund of your first paid subscription within 7 days of your initial purchase by submitting a request from the email on your account — get in contact using the form at the bottom of this page. We will process the refund to your original payment method within 10 business days.
This guarantee applies once per customer to your first paid subscription. After the 7-day window, paid subscriptions are non-refundable, and we do not provide prorated refunds for cancellation mid-billing-period. We may decline a refund where we reasonably believe the request is fraudulent or abusive.
Nothing in this Section limits any non-waivable consumer-protection right you have under applicable law.
07Acceptable use; AI use; responsibility for output
You agree to comply with our Acceptable Use Policy and our AI Use Policy. Violation of either is a material breach of these Terms.
Among other things, you are responsible for (i) ensuring the Output complies with the rules of any multiple listing service (MLS), listing platform, or franchise broker network you use; (ii) disclosing AI enhancement of listing photography where required by MLS rules, state real-estate law, or other applicable law; (iii) ensuring the Output does not materially misrepresent a property; and (iv) ensuring the Output does not violate the Fair Housing Act or any state or local fair-housing law.
We do not review Output before delivery and we make no representation that any Output is suitable for any particular MLS, jurisdiction, or transaction.
08DMCA notices and copyright
ListedRight respects intellectual-property rights and expects users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).
8.1 Designated agent
Our designated agent for receiving notices of claimed infringement is:
Our agent is also registered with the United States Copyright Office at copyright.gov/dmca-directory/.
8.2 How to send a notice
If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on the owner’s behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing, with information reasonably sufficient to permit us to locate it (e.g., the URL).
- Your contact information (address, telephone number, email).
- A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on the owner’s behalf.
Incomplete or insufficient notices may not be actionable. Knowingly making material misrepresentations in a DMCA notice may subject you to liability for damages under 17 U.S.C. § 512(f).
8.3 Counter-notice
If you believe your content was removed in error, you may send a counter-notice to our designated agent that includes:
- Your physical or electronic signature.
- Identification of the material removed and its prior location.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the US, any judicial district in which we may be found), and that you will accept service of process from the person who provided the original notice.
If we receive a valid counter-notice and the original complainant does not file an action for a court order against the user within 10–14 business days, we may restore the material.
8.4 Repeat infringers
We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
09Subprocessors
We use the following categories of third-party service providers ("Subprocessors") to operate the Service. They are bound by contract to use Customer Content only to provide their service to us and to protect it:
- Cloud infrastructure: Amazon Web Services (United States) — hosting, database, and storage.
- Payments: Stripe, Inc. (United States) — payment processing.
- AI / foundation-model providers: OpenAI, L.L.C.; Anthropic, PBC; Google LLC — image and text processing. We use these providers’ enterprise or API terms, which prohibit training on input and output by default.
The current list of named Subprocessors is maintained at listedright.ai/subprocessors. We will give at least 30 days’ prior notice (via the Service or by email) before adding or replacing a Subprocessor that processes Customer Content. If you object to a new Subprocessor on reasonable grounds related to data protection, your sole remedy is to terminate your subscription before the new Subprocessor begins processing.
10Data Processing Addendum
To the extent you upload personal information of any natural person other than yourself, you and ListedRight agree to the data-processing terms set out in this Section 10 (the "DPA"). The DPA applies in addition to, and forms part of, these Terms.
Roles. You are the controller and ListedRight is the processor with respect to personal information you submit as Customer Content.
Processing details. ListedRight processes Customer Content (i) for the purpose of providing the Service to you, (ii) for the duration of your subscription plus the retention periods in our Privacy Policy, (iii) using the categories of data and data subjects you submit (typically: real property photos that may incidentally include images of natural persons), and (iv) using the Subprocessors listed in Section 9.
ListedRight’s obligations. ListedRight will (a) process Customer Content only on your documented instructions (including these Terms), (b) ensure that personnel authorised to process Customer Content are bound by confidentiality, (c) implement appropriate technical and organisational measures as described in our Security & Compliance page, (d) assist you, to the extent reasonably possible, with responding to data-subject requests and meeting your obligations under applicable privacy law, (e) notify you without undue delay after becoming aware of a personal-data breach affecting your Customer Content, (f) make available information reasonably necessary to demonstrate compliance with this DPA and allow for audits no more than once per year on reasonable prior notice, and (g) delete or return Customer Content at the end of the engagement as set out in our Privacy Policy.
Customer obligations. You represent and warrant that you have provided all required notices and obtained all required consents from individuals depicted in your Customer Content. You are responsible for the lawfulness of the Customer Content you submit.
11Intellectual property
The Service, including all software, designs, text, graphics, and trademarks, is owned by ListedRight or its licensors and is protected by US and foreign intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.
You agree not to (a) copy, modify, or create derivative works of the Service, (b) reverse engineer, decompile, or attempt to extract the source code of the Service, (c) resell, sublicense, or lease access to the Service except as we expressly permit, (d) use the Service to develop a competing product, or (e) use any automated means to access the Service except for publicly documented APIs in accordance with their terms.
The names "ListedRight," "ListedRight.ai," and our logos are our trademarks. You may not use them without our prior written consent.
Feedback. If you send us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose.
12Third-party services
The Service may contain links to or integrations with third-party services (for example, MLS systems, cloud storage, or social platforms). We do not control those services and are not responsible for their content, policies, or practices. Your use of a third-party service is governed by that service’s terms and privacy policy.
13Disclaimers
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any Output will be accurate, reliable, or suitable for your purpose — including any particular MLS, listing platform, or legal or regulatory requirement.
You assume all risk associated with your use of the Output, including any risk of misrepresenting a property, violating MLS rules, or violating fair-housing law. You agree to review all Output before publishing or distributing it.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the exclusions above apply to the maximum extent permitted by law.
14Limitation of liability
These limitations apply to any theory of liability, whether based on contract, tort (including negligence), strict liability, statute, or otherwise, and survive any failure of essential purpose of any limited remedy.
Some jurisdictions do not allow the limitation or exclusion of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.
15Indemnification
You agree to defend, indemnify, and hold harmless ListedRight and its officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damage, judgment, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your Customer Content, (b) your Output, (c) your use of the Service, (d) your violation of these Terms, our Acceptable Use Policy, or our AI Use Policy, (e) your violation of any law or third-party right, or (f) your violation of MLS rules, fair-housing law, or any real-estate disclosure obligation. We may take exclusive control of the defense of any matter for which you are required to indemnify us, and you agree to cooperate at your expense.
16Term, suspension, and termination
These Terms apply from the date you first accept them and continue until terminated.
You may terminate by closing your account in Settings → Account or by submitting a termination request via the form at the bottom of this page — get in contact. Termination ends your right to use the Service; it does not entitle you to a refund except as provided in Section 6.
We may suspend or terminate your account or the Service at any time, with or without notice, if we reasonably believe (a) you have violated these Terms, our Acceptable Use Policy, or our AI Use Policy, (b) continued provision creates legal, security, or reputational risk for us or our users, or (c) we are required to do so by law.
Sections that by their nature should survive (including 4 (license to us; ownership of output), 8 (DMCA), 11 (IP), 13–15 (disclaimers, liability cap, indemnification), 17 (disputes), and 19 (general)) survive termination.
17Disputes — binding arbitration and class-action waiver
Informal resolution first. Before starting any formal proceeding, you agree to give us 30 days’ written notice of any dispute by submitting a notice via the form at the bottom of this page — get in contact — including your name, account email, a description of the claim, and the relief you want. We will try in good faith to resolve the dispute informally during that period.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that we cannot resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, except where contrary to applicable law. The arbitration will be conducted in the English language. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class-action waiver. You and ListedRight agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual action in small-claims court in lieu of arbitration if the claim qualifies. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights.
Opt-out. You may opt out of this arbitration agreement by submitting a notice via the form at the bottom of this page — get in contact — with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect the rest of these Terms.
Severability of dispute terms. If the class-action waiver is found unenforceable, then the entire Section 17 is unenforceable and disputes will proceed in court under Section 18.
18Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration under Section 17, you and ListedRight submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.
19General
Entire agreement. These Terms (together with the Privacy Policy, Acceptable Use Policy, AI Use Policy, Cookie Policy, and any policies referenced in them) are the entire agreement between you and ListedRight about the Service and supersede any prior agreement on that subject.
Changes. We may update these Terms from time to time. If we make material changes, we will give you reasonable notice (by email or through the Service) before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, stop using the Service.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganisation, or sale of assets, or to an affiliate.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Force majeure. We are not liable for any failure or delay in performance caused by events outside our reasonable control.
Notices. We may give notice to you by email to the address on your account, by posting in the Service, or by mail to any address you provide. You give us notice via the form at the bottom of this page — get in contact.
Headings. Section headings are for convenience and do not affect interpretation.
No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
20Contact
Questions about these Terms? Get in contact using the form at the bottom of this page.
Questions or a legal notice?
Refund requests, termination notices, DPA requests, §17 informal-resolution notices, arbitration opt-outs, or anything else covered by these Terms — one form, one queue. We acknowledge within one business day.
Terms of Service
The master contract for your use of ListedRight. Binding arbitration and a class-action waiver in §17 — read carefully.
On this page· 20
- 01Eligibility
- 02Accounts
- 03The Service
- 04Your content; license to us; ownership of output
- 05Subscriptions, billing, and renewal
- 06Refund policy
- 07Acceptable use; AI use; responsibility for output
- 08DMCA notices and copyright
- 09Subprocessors
- 10Data Processing Addendum
- 11Intellectual property
- 12Third-party services
- 13Disclaimers
- 14Limitation of liability
- 15Indemnification
- 16Term, suspension, and termination
- 17Disputes — binding arbitration and class-action waiver
- 18Governing law and venue
- 19General
- 20Contact
01Eligibility
You may use the Service only if you (a) are at least 18 years old, (b) have the legal capacity to enter a binding contract, (c) are not barred from using the Service under US law or the laws of any other applicable jurisdiction, and (d) will use the Service in compliance with all applicable laws and these Terms.
If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and "you" refers to both you and that organisation.
02Accounts
You must create an account to use most features of the Service. You agree to provide accurate and complete information and to keep it up to date. You are responsible for all activity on your account and for keeping your password confidential. Notify us immediately via the form at the bottom of this page — get in contact — if you suspect unauthorised access.
You may not transfer your account to anyone else without our written consent. We may suspend or terminate accounts that we reasonably believe were obtained or are used in violation of these Terms.
03The Service
ListedRight provides AI-powered enhancement of real-estate listing photography, including (without limitation) image quality enhancement, virtual staging, and related tools. The Service relies on third-party AI providers and on your input. We do not guarantee any particular output, and AI output may contain errors, artifacts, or inaccuracies. You are solely responsible for reviewing all AI-generated output before publishing, distributing, or using it.
We may add, change, or remove features at any time, with or without notice. We will make reasonable efforts to notify you of material changes that adversely affect a paid plan.
04Your content; license to us; ownership of output
Your content. You retain all ownership of the photos, captions, instructions, and other materials you submit to the Service ("Customer Content").
License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify, and process your Customer Content solely for the purpose of providing, securing, and improving the Service for you. We do not use your Customer Content to train AI models, and we contractually require our subprocessors not to do so either.
Ownership of output. As between you and ListedRight, you own the enhanced photos and other output generated from your Customer Content (the "Output"), subject to your continued compliance with these Terms and to the rights of any third party in the underlying inputs. We assign to you any rights we may have in the Output to the extent assignable; to the extent not assignable, we grant you a perpetual, worldwide, royalty-free, sublicensable license to use the Output for any lawful purpose.
Your warranties. You represent and warrant that (i) you own or have all necessary rights, licenses, and consents to your Customer Content, (ii) your Customer Content and your use of the Output do not and will not infringe or violate any third-party right (including any property right, privacy right, or right of publicity) or any law, and (iii) any people depicted in your Customer Content have given you all consents required for you to upload, process, and use the resulting Output.
05Subscriptions, billing, and renewal
Plans. Pricing and plan details are posted at listedright.ai/pricing and may change from time to time. The price you see when you sign up applies for your current billing period; price changes take effect on the next renewal after we give you reasonable notice (at least 30 days for monthly plans, 60 days for annual plans).
Auto-renewal. Paid subscriptions automatically renew at the end of each billing period at the then-current price until you cancel. You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the current billing period; you will continue to have access until then.
Payment. You authorise us (through Stripe, our payment processor) to charge the payment method on file for all fees, taxes, and applicable charges. If a payment fails, we may retry the charge and may suspend or terminate paid features until payment is resolved.
Taxes. Stated prices do not include taxes unless we say otherwise. You are responsible for all applicable sales, use, value-added, and similar taxes.
Free trials and promotions. If we offer a free trial, the trial converts to a paid subscription at the end of the trial period unless you cancel before the trial ends. Trials may be limited to one per customer and may be modified or withdrawn at our discretion.
06Refund policy
7-day money-back guarantee. If you are not satisfied with the Service, you may request a full refund of your first paid subscription within 7 days of your initial purchase by submitting a request from the email on your account — get in contact using the form at the bottom of this page. We will process the refund to your original payment method within 10 business days.
This guarantee applies once per customer to your first paid subscription. After the 7-day window, paid subscriptions are non-refundable, and we do not provide prorated refunds for cancellation mid-billing-period. We may decline a refund where we reasonably believe the request is fraudulent or abusive.
Nothing in this Section limits any non-waivable consumer-protection right you have under applicable law.
07Acceptable use; AI use; responsibility for output
You agree to comply with our Acceptable Use Policy and our AI Use Policy. Violation of either is a material breach of these Terms.
Among other things, you are responsible for (i) ensuring the Output complies with the rules of any multiple listing service (MLS), listing platform, or franchise broker network you use; (ii) disclosing AI enhancement of listing photography where required by MLS rules, state real-estate law, or other applicable law; (iii) ensuring the Output does not materially misrepresent a property; and (iv) ensuring the Output does not violate the Fair Housing Act or any state or local fair-housing law.
We do not review Output before delivery and we make no representation that any Output is suitable for any particular MLS, jurisdiction, or transaction.
08DMCA notices and copyright
ListedRight respects intellectual-property rights and expects users to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512).
8.1 Designated agent
Our designated agent for receiving notices of claimed infringement is:
Our agent is also registered with the United States Copyright Office at copyright.gov/dmca-directory/.
8.2 How to send a notice
If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes all of the following:
- A physical or electronic signature of the copyright owner or a person authorised to act on the owner’s behalf.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing, with information reasonably sufficient to permit us to locate it (e.g., the URL).
- Your contact information (address, telephone number, email).
- A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on the owner’s behalf.
Incomplete or insufficient notices may not be actionable. Knowingly making material misrepresentations in a DMCA notice may subject you to liability for damages under 17 U.S.C. § 512(f).
8.3 Counter-notice
If you believe your content was removed in error, you may send a counter-notice to our designated agent that includes:
- Your physical or electronic signature.
- Identification of the material removed and its prior location.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the US, any judicial district in which we may be found), and that you will accept service of process from the person who provided the original notice.
If we receive a valid counter-notice and the original complainant does not file an action for a court order against the user within 10–14 business days, we may restore the material.
8.4 Repeat infringers
We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.
09Subprocessors
We use the following categories of third-party service providers ("Subprocessors") to operate the Service. They are bound by contract to use Customer Content only to provide their service to us and to protect it:
- Cloud infrastructure: Amazon Web Services (United States) — hosting, database, and storage.
- Payments: Stripe, Inc. (United States) — payment processing.
- AI / foundation-model providers: OpenAI, L.L.C.; Anthropic, PBC; Google LLC — image and text processing. We use these providers’ enterprise or API terms, which prohibit training on input and output by default.
The current list of named Subprocessors is maintained at listedright.ai/subprocessors. We will give at least 30 days’ prior notice (via the Service or by email) before adding or replacing a Subprocessor that processes Customer Content. If you object to a new Subprocessor on reasonable grounds related to data protection, your sole remedy is to terminate your subscription before the new Subprocessor begins processing.
10Data Processing Addendum
To the extent you upload personal information of any natural person other than yourself, you and ListedRight agree to the data-processing terms set out in this Section 10 (the "DPA"). The DPA applies in addition to, and forms part of, these Terms.
Roles. You are the controller and ListedRight is the processor with respect to personal information you submit as Customer Content.
Processing details. ListedRight processes Customer Content (i) for the purpose of providing the Service to you, (ii) for the duration of your subscription plus the retention periods in our Privacy Policy, (iii) using the categories of data and data subjects you submit (typically: real property photos that may incidentally include images of natural persons), and (iv) using the Subprocessors listed in Section 9.
ListedRight’s obligations. ListedRight will (a) process Customer Content only on your documented instructions (including these Terms), (b) ensure that personnel authorised to process Customer Content are bound by confidentiality, (c) implement appropriate technical and organisational measures as described in our Security & Compliance page, (d) assist you, to the extent reasonably possible, with responding to data-subject requests and meeting your obligations under applicable privacy law, (e) notify you without undue delay after becoming aware of a personal-data breach affecting your Customer Content, (f) make available information reasonably necessary to demonstrate compliance with this DPA and allow for audits no more than once per year on reasonable prior notice, and (g) delete or return Customer Content at the end of the engagement as set out in our Privacy Policy.
Customer obligations. You represent and warrant that you have provided all required notices and obtained all required consents from individuals depicted in your Customer Content. You are responsible for the lawfulness of the Customer Content you submit.
11Intellectual property
The Service, including all software, designs, text, graphics, and trademarks, is owned by ListedRight or its licensors and is protected by US and foreign intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.
You agree not to (a) copy, modify, or create derivative works of the Service, (b) reverse engineer, decompile, or attempt to extract the source code of the Service, (c) resell, sublicense, or lease access to the Service except as we expressly permit, (d) use the Service to develop a competing product, or (e) use any automated means to access the Service except for publicly documented APIs in accordance with their terms.
The names "ListedRight," "ListedRight.ai," and our logos are our trademarks. You may not use them without our prior written consent.
Feedback. If you send us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose.
12Third-party services
The Service may contain links to or integrations with third-party services (for example, MLS systems, cloud storage, or social platforms). We do not control those services and are not responsible for their content, policies, or practices. Your use of a third-party service is governed by that service’s terms and privacy policy.
13Disclaimers
We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any Output will be accurate, reliable, or suitable for your purpose — including any particular MLS, listing platform, or legal or regulatory requirement.
You assume all risk associated with your use of the Output, including any risk of misrepresenting a property, violating MLS rules, or violating fair-housing law. You agree to review all Output before publishing or distributing it.
Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions the exclusions above apply to the maximum extent permitted by law.
14Limitation of liability
These limitations apply to any theory of liability, whether based on contract, tort (including negligence), strict liability, statute, or otherwise, and survive any failure of essential purpose of any limited remedy.
Some jurisdictions do not allow the limitation or exclusion of certain damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.
15Indemnification
You agree to defend, indemnify, and hold harmless ListedRight and its officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, damage, judgment, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your Customer Content, (b) your Output, (c) your use of the Service, (d) your violation of these Terms, our Acceptable Use Policy, or our AI Use Policy, (e) your violation of any law or third-party right, or (f) your violation of MLS rules, fair-housing law, or any real-estate disclosure obligation. We may take exclusive control of the defense of any matter for which you are required to indemnify us, and you agree to cooperate at your expense.
16Term, suspension, and termination
These Terms apply from the date you first accept them and continue until terminated.
You may terminate by closing your account in Settings → Account or by submitting a termination request via the form at the bottom of this page — get in contact. Termination ends your right to use the Service; it does not entitle you to a refund except as provided in Section 6.
We may suspend or terminate your account or the Service at any time, with or without notice, if we reasonably believe (a) you have violated these Terms, our Acceptable Use Policy, or our AI Use Policy, (b) continued provision creates legal, security, or reputational risk for us or our users, or (c) we are required to do so by law.
Sections that by their nature should survive (including 4 (license to us; ownership of output), 8 (DMCA), 11 (IP), 13–15 (disclaimers, liability cap, indemnification), 17 (disputes), and 19 (general)) survive termination.
17Disputes — binding arbitration and class-action waiver
Informal resolution first. Before starting any formal proceeding, you agree to give us 30 days’ written notice of any dispute by submitting a notice via the form at the bottom of this page — get in contact — including your name, account email, a description of the claim, and the relief you want. We will try in good faith to resolve the dispute informally during that period.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that we cannot resolve informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, except where contrary to applicable law. The arbitration will be conducted in the English language. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class-action waiver. You and ListedRight agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual action in small-claims court in lieu of arbitration if the claim qualifies. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights.
Opt-out. You may opt out of this arbitration agreement by submitting a notice via the form at the bottom of this page — get in contact — with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect the rest of these Terms.
Severability of dispute terms. If the class-action waiver is found unenforceable, then the entire Section 17 is unenforceable and disputes will proceed in court under Section 18.
18Governing law and venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration under Section 17, you and ListedRight submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.
19General
Entire agreement. These Terms (together with the Privacy Policy, Acceptable Use Policy, AI Use Policy, Cookie Policy, and any policies referenced in them) are the entire agreement between you and ListedRight about the Service and supersede any prior agreement on that subject.
Changes. We may update these Terms from time to time. If we make material changes, we will give you reasonable notice (by email or through the Service) before they take effect. Your continued use of the Service after the effective date means you accept the updated Terms. If you do not agree, stop using the Service.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, reorganisation, or sale of assets, or to an affiliate.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Force majeure. We are not liable for any failure or delay in performance caused by events outside our reasonable control.
Notices. We may give notice to you by email to the address on your account, by posting in the Service, or by mail to any address you provide. You give us notice via the form at the bottom of this page — get in contact.
Headings. Section headings are for convenience and do not affect interpretation.
No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
20Contact
Questions about these Terms? Get in contact using the form at the bottom of this page.
Questions or a legal notice?
Refund requests, termination notices, DPA requests, §17 informal-resolution notices, arbitration opt-outs, or anything else covered by these Terms — one form, one queue. We acknowledge within one business day.